bounce ball88 Privacy Policy
The privacy of your personal information is our highest priority. This document describes how we collect, use, store, and protect your information.
1 Introduction and Scope
bounce ball88 is an online entertainment platform that provides sports betting, casino games, and other entertainment services for users in Bangladesh. We place the highest priority on protecting our users' personal information, and through this Privacy Policy we make clear how your information is handled.
This policy applies fully to the website https://bounceball88.cam and all related mobile applications and services. It is an integral part of our Terms and Conditions and, read together, they form the complete legal framework for our services.
This platform is for persons aged 21 and above only. We verify age during registration and do not collect information from minors.
2 Information We Collect
While using the bounce ball88 platform, we may collect various types of information. This information falls into two main categories:
2.1 Information You Provide Directly
When you register, log in, use our services, or contact us, the following information may be collected:
- Full name, date of birth, and gender
- Mobile number and email address
- Account credentials (username and password, stored in encrypted form)
- National ID card or passport details (for identity verification)
- Financial transaction details — deposit and withdrawal information processed via bKash, Nagad, Rocket, or bank transfer
- Messages and chat records sent to customer support
2.2 Automatically Collected Information
While you use the site, our systems may automatically record the following information:
- IP address and device type
- Browser information and operating system
- Time of site visits, browsing patterns, and session duration
- Gaming activity, bet history, and transaction logs
- Information collected through cookies and similar tracking technologies
3 Purpose and Use of Information
Collected information is used only for specific and legitimate purposes. We use your information for the following:
- To create, manage, and verify accounts
- To process deposits, withdrawals, and other financial transactions
- To provide relevant bonuses and promotional offers
- To provide customer support and resolve issues
- To ensure platform security and prevent fraud
- To meet legal obligations and prevent financial irregularities
- To review service quality and improve the user experience
- To support the implementation of responsible gaming policies
We do not sell or rent your information to any third party. For communication purposes, we may send necessary messages to your registered mobile number or email. You may request to stop receiving promotional messages at any time.
4 Data Storage and Security
To ensure the security of your information, bounce ball88 applies industry-standard security measures. Our servers use SSL (Secure Socket Layer) encryption technology, which keeps all information transmitted from your browser to our servers secure.
Your password is stored in encrypted form — no bounce ball88 employee will ever be able to view your password directly.
Security measures we follow to protect your information:
- All sensitive data is stored using AES-256-bit encryption
- System access is restricted to authorised personnel only
- Regular security audits and risk assessments are conducted
- Financial transaction data is processed in a separate, secured environment
- OTP verification is active when accessing your account
Your information is not retained beyond the period necessary. Even after an account is closed, certain information may be kept for a defined period for legal and financial reasons, after which it is securely deleted.
5 Sharing Information with Third Parties
As a general rule, bounce ball88 does not share your personal information with third parties. However, sharing may be necessary in certain specific situations:
5.1 Payment Processors
The necessary financial information is shared with the relevant payment service provider to process transactions via bKash, Nagad, Rocket, and bank transfer. This sharing is limited to completing the transaction, and those providers operate under their own privacy policies.
5.2 Game Software Providers
Technical information may be shared with game studios such as Evolution, Pragmatic Play, PG Soft, and JILI to operate games properly. In these cases, only technical identifiers are used — not personally identifiable information.
5.3 Legal Obligations
We may be required to disclose information as part of a court order, government directive, or valid legal process. In such cases, only the information legally required is provided.
6 Cookies and Tracking Technologies
The bounce ball88 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help improve the functionality of the site.
Types of cookies we use:
- Essential Cookies: Necessary to maintain login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings, such as language selection.
- Analytics Cookies: To collect statistics on site usage and improve service quality.
You can control or disable most cookies by changing your browser settings. However, disabling some cookies may limit the functionality of the site.
7 User Rights
You have the following rights over your personal information. To exercise these rights, please contact our support team:
Right to Access: You may request at any time to know what information we hold about you.
Right to Correction: If your information is incorrect or incomplete, you may request that it be corrected.
Right to Deletion: In certain circumstances you may request that your personal information be deleted, although some information may need to be retained to meet legal obligations.
Right to Data Portability: You may request your information in a structured, machine-readable format.
To exercise these rights, contact us directly. We provide support in both Bengali and English via 24/7 live chat and email.
8 Privacy of Minors
bounce ball88 is a platform operated exclusively for users aged 21 and above. We do not intentionally collect any personal information from minors.
Age verification is mandatory during registration. If a user opens an account by providing a false age, we reserve the right to verify the information, close that account, and delete the associated data.
Our Responsible Gaming Guidelines contain detailed information about the protection of minors. Parents are encouraged to monitor their children's online activity.
9 Changes to This Policy
bounce ball88 reserves the right to change or update this Privacy Policy as needed. If changes are made, the published date on the site will be updated, and for significant changes, registered users will be notified via email or mobile.
Continued use of the site after a policy change means you have accepted the updated policy. We recommend reviewing this page regularly to stay informed of the latest information.
For detailed questions about this policy, you will find relevant answers on our FAQ page. You may also contact our support team directly.
10 Contact
If you have any questions, concerns, or requests about this Privacy Policy, please contact us through the following:
- Live Chat: Use the live chat available on any page of the site — active 24/7
- Email: [email protected]
- Language: You may contact us in either Bengali or English
Our support team is active seven days a week, twenty-four hours a day, and will try to resolve all privacy-related requests as promptly as possible.